Problem Solving And Decision Making

A key measure of each manager is the ability to quickly, accurately and consistently solve problems. This requires the skill to identify the problem and then use a structured process to resolve it. This program will provide the problem solving framework as well as develop a key skill to isolate the “real” problem. It will also develop skills to identify the root cause of the problem through the use of fishbone and mind mapping analysis. This program will also concentrate on the strategies for effective decision making.

Learning Objectives

Note: It is recommended that the Problem Solving Style Inventory be used in this program.

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