Emotional Intelligence

Emotional intelligence is the array of people management and social skills that allows one manager to be more effective than another. In addition to knowing the goals and products/services of the organization, knowledge of how to manage one’s emotions and those of others is equally important. In this program, participants will learn how to have knowledge, attitude and effective emotional responses to all work situations and people in them. Finally, participants will learn how to apply emotional intelligence in their team.

Learning Objectives

<< programs